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Customer Reviews

Find out what customers are saying about Group 1 Automotive.

The rep Mike in service helped me figure out what my car

The rep Mike in service helped me figure out what my car needed and got it all taken care of!

Customer: bldngforyou2
Date: 2024-05-12
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Excellent customer service.

Excellent customer service. Highly recommend. Internet Sales Manager Gerald Remeiro was extremely helpful and professional. The finance manager Mohammed was funny and not pushy. Highly recommend the dealership overall.

Customer: MI
Date: 2024-05-12
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I love this dealership!

I love this dealership! All the service personnel are so friendly and professional. The waiting area is very comfortable. I love the complimentary water and cookies available. It makes waiting for you car to be serviced so much better

Customer: sgarrettk
Date: 2024-05-12
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I was promptly greeted by Bruce Brewer!

I was promptly greeted by Bruce Brewer! I had some questions about my service, and he was very attentive, and quite patient! After I came to pick up my car, he actually was nice enough to walk me to my car! Exceptional service! Thank you Bruce!

Customer: Skatingsaints
Date: 2024-05-12
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Our SUV was serviced without an appointment, Wait time

Our SUV was serviced without an appointment, Wait time only around 40 minutes. One of the best dealerships I've ever been to. Highly recommended

Customer: caroladixon1952
Date: 2024-05-11
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Efficient.

Efficient. Prompt. Professional. Organized. Precise. Customer service with Angel was great. My car salesman came over, spoke and Thanked me for being his customer. Managers on site and WORKING. All employee contact was professional. Bathroom was clean.

Customer: debra2016
Date: 2024-05-11
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My agent was very good an friendly in fact all of then

My agent was very good an friendly in fact all of then were nice an friendly people an they new their jobs I would go back an buy from them I would recommend them to anyone.

Customer: dirtyredmitch83
Date: 2024-05-11
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Steve is a great Rep I have been going to Danvers Toyota

Steve is a great Rep I have been going to Danvers Toyota for many years very Friendly

Customer: Dveno35
Date: 2024-05-11
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Robert is one of the nicest and most helpful serves

Robert is one of the nicest and most helpful serves people I have worked with. He is knowledgeable of the services and parts and I believe he never tries to up sale me.

Customer: ellenbernhardt41
Date: 2024-05-11
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Best customer service in town thanks Alex for all your

Best customer service in town thanks Alex for all your help. Ira Toyota is mis my favorite place will recommend it 100%

Customer: engels20003
Date: 2024-05-11
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Good work, Yasmine, the service advisor was knowledgeable

Good work, Yasmine, the service advisor was knowledgeable and very nice. I will continue using them.

Customer: Jimtrup
Date: 2024-05-11
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Edwin was great at communicating all the needed services

Edwin was great at communicating all the needed services for the car as well as the follow up for the additional services. And Cynthia made the courtesy car process smooth and expedient.

Customer: michaelp
Date: 2024-05-11
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Great customer service.

Great customer service. Great employees. Lillian is a outstanding service representative who explains to detail all the issues with my car.

Customer: Nere
Date: 2024-05-11
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Christian was able to get the exact car I wanted the same

Christian was able to get the exact car I wanted the same day. He was very responsive throughout the entire communication process, and answered every question I had. He really made the entire experience easy and stress free. 5/5 would recommend!

Customer: Paul_GR86
Date: 2024-05-11
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The service agent was incredible.

The service agent was incredible. We had an accident with two flat tires and side panel damage but needed the car the next day. He was able to get the car driveable by the end of the day of the accident.

Customer: Rick
Date: 2024-05-11
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The Service Advisors were very professional and friendly.

The Service Advisors were very professional and friendly. I took my vehicle in for an A1 service code. They inspected the vehicle and advised me of recommendations that they discovered . I will definitely be going back for all future service to my vehicle. They even washed my car😊Thanks

Customer: rmoore4
Date: 2024-05-11
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Great customer service on how to make your visit better

Great customer service on how to make your visit better for you. Showed me stuff I did not know about our car.

Customer: royhelms
Date: 2024-05-11
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The quality of service is amazing.

The quality of service is amazing. They take their time to make sure the customer is satisfied.

Customer: Treasure
Date: 2024-05-11
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I have had great service every time we go to this

I have had great service every time we go to this dealership location but Ian was the best so far. Very friendly and knowledgeable. He addressed all of my questions and was super nice !

Customer: Vkos
Date: 2024-05-11
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I have an old car, the technician worked hard on doing

I have an old car, the technician worked hard on doing its alignment, the representative patiently explained the details about the job done, I appreciate all they did.

Customer: Brandon
Date: 2024-05-10
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Efficient and great value.

Efficient and great value. Service coordinators very knowledgeable and friendly. Will return soon. Snacks a little lacking

Customer: Carmaven
Date: 2024-05-10
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Always had great service here, great people and

Always had great service here, great people and reasonable prices. 18 years of servicing with no problems or issues at all. Highly recommend.

Customer: dansinteriors
Date: 2024-05-10
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Tim was great!

Tim was great! Even with no appointment they got me in and out on a Friday afternoon. Every one is always professional and nice!

Customer: dhooker
Date: 2024-05-10
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Great staff of service technician’s on board.

Great staff of service technician’s on board. They were very helpful solving my problem

Customer: fterrazzan
Date: 2024-05-10
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Extremely customer friendly and attentive to my needs and

Extremely customer friendly and attentive to my needs and requests. They are also very accommodating.

Customer: houston.hrpro
Date: 2024-05-10
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All are courteous and willing to help.

All are courteous and willing to help. The facility and especially the rest rooms are kept very clean.

Customer: jbhouck
Date: 2024-05-10
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Excellent .

Excellent . buen travajo a tienden bien.te estan informando como ba el travajo.te ofrese bebidas y esna.grasias

Customer: juanclaros
Date: 2024-05-10
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Folsom Lake Toyota is a great place to go for quick and

Folsom Lake Toyota is a great place to go for quick and efficient service. Paul is one of the best services people I have ever had to work with. He is always good at explaining what is going and patient will all my questions.

Customer: laurie-mcclure
Date: 2024-05-10
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I am a new customer at this dealer and I have to say I

I am a new customer at this dealer and I have to say I have received Excellent Service.

Customer: Maria
Date: 2024-05-10
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I came to get my car's maintenance done and they were

I came to get my car's maintenance done and they were helpful. Anthony met with me, explained what they would be doing then showed me the break room. He said it would be about an 1 1/2 hours. They had free snacks and water or coffee. I grabbed a snack and read a book. Within the time slot the car was ready. A very pleasant time with courteous people. My car was washed and ready to go.

Customer: Melanie
Date: 2024-05-10
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The service was excellent!

The service was excellent! I always appreciate friendliness and expertise of the staff. I feel very well taken care of at Sterling McCall.

Customer: nmunro12583
Date: 2024-05-10
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I always love trusting you all with my car , Lynn

I always love trusting you all with my car , Lynn Thurmond bends over backward making sure I know exactly what is going on with my vehicle and what needs to be taken care of and when .

Customer: Patricia Rowley
Date: 2024-05-10
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Sandra S.

Sandra S. she's the best, got all my requested work done as I needed, and a big thanks to Tim D.

Customer: petitn892
Date: 2024-05-10
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The best Nissan dealer is Okc period!

The best Nissan dealer is Okc period! They get the job done in a decent amount of time and shout out to Blake for helping me out 10/10 would recommend

Customer: Princessdeah15
Date: 2024-05-10
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Great welcome and service experience.

Great welcome and service experience. Better price than expected, free car wash and service completed within timeframe quoted

Customer: starrich2012
Date: 2024-05-10
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We are thankful to have had Julie B.

We are thankful to have had Julie B. as our saleswoman she was kind courteous and she provided excellent customer service !!!

Customer: Autumn
Date: 2024-05-09
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Honda of Slidell has friendly and knowledgeable employees

Honda of Slidell has friendly and knowledgeable employees that go above and beyond helping their customers.

Customer: chmkgirl
Date: 2024-05-09
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Mr. Buck did a fine job in explaining what needed to be

Mr. Buck did a fine job in explaining what needed to be done and the cost involved.

Customer: Chuck
Date: 2024-05-09
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The service department at Gene Messer Toyota is friendly,

The service department at Gene Messer Toyota is friendly, knowledgeable, and very helpful.i wouldn't do business at another dealership.

Customer: DebbieRav4
Date: 2024-05-09
Reason For Visit:
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Clean

Clean Polite Quick Listens Friendly Thoughtful Expensive Detailed Confident Knowledgeable Dedicated In order Great Convenient

Customer: emily.s.leith
Date: 2024-05-09
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Very good customer service and very efficient I had a

Very good customer service and very efficient I had a awsome experience I would come back again.

Customer: Jeffporter66
Date: 2024-05-09
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Efren Hernandez was super nice and informative.

Efren Hernandez was super nice and informative. My vehicle was done in under 2 hrs. Super happy.

Customer: meganrettke
Date: 2024-05-09
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Very easy to make appointment.

Very easy to make appointment. Employees were friendly, helpful and on time! Would reccomend Rivertown Toyata to all my friends.

Customer: Mmanley49
Date: 2024-05-09
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I have had the pleasure of working with Boardwalk Honda

I have had the pleasure of working with Boardwalk Honda for my vehicle's service needs for over 10 years. I have always regarded their thorough and attentive service as the best I have encountered. The staff routinely exceed my expectations at every level. There really is no better Honda dealership.

Customer: MWeisbecker
Date: 2024-05-09
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Ben was the sales I worked with.

Ben was the sales I worked with. He was patiently explaining about the car, choices I had, and got paper work done efficiently. It was a pleasant experience. Also,it was very helpful that they offer to deliver the car to my house.

Customer: noradu
Date: 2024-05-09
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Been going there since 2020 for service all been

Been going there since 2020 for service all been great I plan to come back again for my next service again

Customer: prgilbert33
Date: 2024-05-09
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Excellent services and friendly environment .

Excellent services and friendly environment . The manager is very cooperative and sales agent Kapadia offers professional services

Customer: Umair102
Date: 2024-05-09
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Have used this dealership several times.

Have used this dealership several times. They are always professional and helpful. They take whatever time I need to understand and I never feel rushed

Customer: Canslerlucy
Date: 2024-05-08
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Nathaniel Brungot was great recommended installing

Nathaniel Brungot was great recommended installing electronic under hood rodent sound repellent Which I did

Customer: codynlizb
Date: 2024-05-08
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John Carlos was exceptional!

John Carlos was exceptional! ! Fast service, didn't wait long .. was updated throughout process of what needed to be done next maintenance ect.. wasn't pressed for upsell of service or anything..

Customer: Danyo.c.nguyendanyo1441
Date: 2024-05-08
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