Outstanding sales and service department!
I was ready to purchase a new vehicle and had decided on the Land Rover Discovery Sport. My husband and I had driven to Dallas and went to two different dealerships trying to find a vehicle with no luck. My husband I jumped online and found a vehicle at Jaguar Land Rover Shreveport. I was very skeptical. I was in the mind frame that since we didn't find one in Dallas, why would Shreveport be any better. I have to admit I was TOTALLY WRONG! Our sales expert was Christian and he was so helpful! Land Rover Shreveport had the exact color and style that I was looking for, with all the accessories that I wanted. Christian was not pushy, he listened to everything that we wanted on a vehicle and was able to get our vehicle on the price point that we wanted. After the purchase, Christian went over EVERYTHING on the SUV, and answered all the questions that I had. I was HIGHLY RECOMMEND Jaguar Land Rover of Shreveport. Thank you all so much!!!
I had a wonderful experience with a professional and friendly staff. I would definitely recommend and continue to patronize this business for all my car needs.
I had a vibrating noise that was on going for a couple of years with my Range Rover. I kept taking it in and having them look at it. We thought it was a heat shield....they repaired a broken part on the 5 or 6 trip but it still made the noise. I asked the service manager to ride with me, which he did and then he took the car back and put it up on a lift...low and behold...it was a piece of asphalt that was lodged in between a brake and a heat shield! Finally...resolved! Thank you to the service manager who took the time to make it perfect again!
We had an issue where a part had been left off our vehicle when being serviced 14 months ago. As soon as it was discovered I contacted the manager. He immediately resolved the issue for me. I am very grateful for someone who is willing to take responsibility and make it right. Will continue to recommend Land Rover.
The scheduling time and the time it took to get the job done was excellent. My eco and wippers are working grate. Thank you very much,
Working with Deitrich made my goal of buying my first Range Rover a dream. He made sure I was comfortable throughout the entir process. No hassle. No anxiety. One happy lady!
Not an Jaguar or Range rover fan but if I did own one my purchase would be done here.